ࡱ> QSP[ bjbj . ΐΐ Wt!!!!!WWWWWWW$X[(W(W!!=W=== !!W=W==jvQV!7F2S2VSW0WdS=\v=\dV=\V= *(W(W3 W=\ : Backstage Library Works Product Manager Bibliographic Services February 26, 2008 The basic job description is outlined below. What I would really like is a combination of someone who knows our company and business, can conceptualize a vision for the future, has some management experience, and has a library degree. The Product Manager is the company expert on our bibliographic services and every aspect of their delivery to clients. Bibliographic services include retrospective conversion, cataloging, machine services, and other technical services. The Product Manager supervises all division employees and is responsible for making bibliographic services successful in five areas: Public face of bibliographic services. Visit clients and potential clients. Represent the company and participates in presentations and other public programs. Oversee marketing collateral. Know the competition. Understand the projects -- in order to talk intelligently to clients and internally, stay on top of scheduling and deadlines, and be able to allocate pricings and projects to the Project Managers. Ensure high quality services. Understand how what we are doing is helping the specific client. Understand what the numbers mean -- percent of goal, percent time in production, QC reports, 80/50, financial statements. Know how you can effect results. Work closely with sales and prospective clients to create and price appropriate solutions. Responsible for financial planning and performance. Increase revenue and/or percent contribution margin year over year. Suggest updates to the BSLW Pricing Guide. Manage people -- control the success of the production side of the business. Must be able to counsel and organize and direct our employees. The "vision thing" (George Bush, 1987) -- take the lead in extending present capabilities and developing new services. What will our future look like within the changing library world? How can we continue to help librarians serve their constituencies? What services can we offer and how do we package and sell them? In the very near term, how can we make Marcadia a success? Other Duties: Hire, train, motivate, and supervise a staff of 40 or more including project managers, catalogers, data technicians, and technical services staff. Work closely with client library staff to provide high quality services to clients as outlined in our contracts. Schedule resources and deal with inevitable scheduling conflicts. Expand your personal and the companys understanding of bibliographic services through appropriate participation in professional activities and learning opportunities. Work with database and other resource providers. Requirements MLS preferred. Strong knowledge of library inner workings. Direct experience with bibliographic services. Service oriented and approachable. Must feel that client interaction is the most fun part of the job. Professional management experience. Adaptable, able to work with tight/changing scheduling demands. Able to analyze data and take appropriate actions. Excellent performer in current position. Long-term commitment to the company and our clients. Basic understanding of computer networks/databases. 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