ULA/MPLA Joint Conference The Service Connection: A Vision for Tomorrow Program Information

The program tracks for this year's conference are administrative/management, service to special populations, authors, technology, and career/self improvement. Check the schedule below and mark the programs you don't want to miss!

PROGRAM SUMMARY

(subject to change)

• Preconference schedule
• Conference Sessions
• Preconferences (dates, times, summary)

PRECONFERENCE

CONFERENCE SESSIONS

• 7:30 a.m. Registration Opens
• 8:30 - 9:45.... Programs:
  
  

  Library Services Technology Act Update

  Sponsor: Utah State Library
  Presenter: Jane Smith, Utah State Library
  
  

  What Are You Worried About: Looking and Finding Answers to the Concerns of Paraprofessionals in Utah

  Make your concerns known in this discussion that includes issues such as certification, education, respect and compensation.
  Sponsor: ULA Library Paraprofessionals & Support Staff Round Table
  Business Meeting
  
  

  MPLA/ULA Research Forum (8:30-10:00)

  Discover the research ideas your colleagues are exploring. Librarians from three states will present research papers in this juried forum.
  Brian Champion, Brigham Young University. "Significant Other: Considerations of the Academic Library as Intellectual Resource in an Age of Re-engineering and Technology."
  Lisa G. Dun and Janice K. Christopher, Colorado School of Mines. "Computer Training for Library Staff: Participatory Instruction in Times of Change (and Stress)."
  Ken Kempcke, Montana State University. "The Works Progress Administration's Impact on the Development of Public Libraries in the United States."
  

  Sponsor: MPLA & ULA Academic Sections; ULA Research Forum
  
  

  Profile Comparisons of the Mountain Plain Public Libraries from the 1995 NCES National Library Database

  Presenter: Bruce Brown, Department of Psychology, BYU
  
  

  Inside Rural Children's Libraries: Low Budget Interior Design

  Make children and families feel welcome in a fun and educational space on a low budget!
  Sponsor: MPLA Children's and School Section
  
  

  Technology and Human Services: Incorporating One, Not Forgetting the Other

  Addresses the balancing act required between advances in technology and a people-friendly environment.
  Sponsor: ULA President
  Presenter: Kenneth Thevenin, Cache Valley
  
  

  Genealogical Resources in Government Documents

  Find the hidden genealogical information available in government documents, from census figures to the Internet.
  Sponsor: ULA Government Documents RoundTable
  Presenter: Carol Collard, Fort Allen County Library, Wayne County, Indiana
  
  

  BCR Network Update

  What's new with the BCR Network.
  Presenter: David Brunnell, Director of BCR
  
  

  Retracing the Spanish Trail
  

  Sponsor: Unique Utah
  Presenter: Steve Madsen
  
  

• 10:00 - 11:00 Keynote Speaker: Barbara Ford, ALA President
  
• 11:00 - 12:00 Exhibits Only
  
• 11:00 - 5:30 Exhibits Open
  
• 12:00 - 1:30 Lunch (Don Gale, Speaker)
  
• 1:45 - 3:45.... Programs:
  
  

  Future of Technical Services

  This panel will discuss the future of technology, organization restructuring, and resource sharing in the technical services area.
  Sponsor: ULA Technical Services Round Table
  Business Meeting
  
  

  Marketing Yourself and Your Library

  Everyone's doing it, and so should you learn to positively promote yourself and your library.
  Sponsor: ULA Public Relations Committee
  Presenter: Nancy Thorsen, Idaho Friends of Library
  
  

  Incorporating Change and Avoiding Burnout in an Ever-Changing Industry

  Addresses change and the stress it produces, showing how to adapt and deal with rapid developments in the field.
  ULA President's Program
  Presenter: Kenneth Thevenin, Cache Valley
  
  

  Connect with the Net: Internet Sites for Teens

  Internet sites for young adults, including homework, home schooling, and general reference needs.
  Sponsor: ULA Young Adult Round Table
  Business Meeting
  
  

  Providing Excellent Customer Service

  Linda Millemann, general manager of the Tattered Cover bookstore in Denver, provides ideas on achieving excellent customer service in your library.
  Sponsor: ULA Library Administration & Business Round Table
  Business Meeting
  
  

  Internet and the Law

  Do your Internet policies conform with the law? Find out here.
  
  

  Bang Your Head Here! Or, How We Handle Stress In Our Jobs

  Do you need better ways to manage stress? Then line up with the rest of us for this session.
  Sponsor: ULA New Perspectives Round Table
  Presenter: Local Panel
  Business Meeting
  
  

  The Distance Learner: A Vision for Library Support and Instruction

  How do we meet the challenges of serving distance learners? Join us for a panel discussion that will explore answers to this vital question. Faculty, librarians, and educators will discuss their experiences in providing effective off-campus instruction and services, including a review of pertinent issues and models.
  Sponsors: ACRL Round Table; ULA & MPLA Academic Sections; ULA Library Instruction Round Table
  Panel: Karen Jaggers, Northern Arizona University; Linda Wolcott, Utah State University; Dr. Gary L. Carlston, State of Utah; Ceres Birkhead, University of Utah
  Moderator: Rob Morrison, Utah State University
  
  

  Consumer Health Information and the WWW

  A hands-on class to introduce consumer health information resources on the Web.
  Sponsor: ULA HEART
  Business Meeting
  
  

  Fishing in the Telecommunications Worm Can

  Three speakers present the current telecommunications climate for libraries.
  Sponsor: MPLA State Agencies, Systems and Coorpoeratives Section
  Business Meeting
  
  

  If We Had a Boat: River Running on the Green River
  Sponsor: Unique Utah
  Presenter: Roy Webb, University of Utah
  
  

• 4:00 - 5:30.... Programs:
  
  

  Access to the Access

  Examples and guidelines for the acquisition and provision of access to electronic resources.
  Sponsor: MPLA Technical Services Section
  Business Meeting
  
  

  Conflict Resolution

  Teaches managers better conflict resolution techniques.
  Sponsor: ULA Public Library Section
  Presenter: Carol Fay, Instructor for Western U.S. IRS
  
  

  How Does Your MLS Grow: Nurturing Your Career Vision

  Gear up on opportunities to build your career. Panel will address mentors, leadership skills, and networking.
  Sponsor: MPLA New Members Round Table
  
  

  Dealing With Difficult People

  Hone your skills in successfully dealing with that person you find most difficult.
  Sponsor: ULA Public Library Section
  Presenter: Linda Kruse, Blue Cross Blue Shield of Utah
  
  

  Got the Blahs? Here's the Cure: Summer Reading Program Ideas

  Examples of successful programs from the Mountain Plains states, including material handouts.
  Sponsor: MPLA Children's and School Section
  Business Meeting
  
  

  Listening to Teens: Developing Young Adult Focus Groups

  Involve teens in your library and get their input using focus groups.
  Sponsor: MPLA Children's and Schol Section
  
  

  Lambs Don't Need to Roar

  Improve your public speaking performances with this hands-on workshop.
  Sponsor: ULA Public Relations
  Presenter: Sandy Ray (Toastmasters)
  
  

  The Western Governor's University: What Librarians Need to Know

  Most MPLA states are also members of the Western Governor's University. Terri Taylor Straut, Director, Customer and Provider Relations (within the academic office of the WGU) will cover the history, current status and future development of the Western Governor's University and specifically address the implications this "virtual university" will have for librarians in the MPLA region.
  Sponsors: ULA Academic Section; MPLA Academic Section
  Presenter: Dr. Robert Albrecht, Chief Academic Officer, WGU
  
  

  Patent and Trademark Searching

  A discussion of the Internet's effect on dissemination of intellectual property information, and its usefulness for patrons.
  Sponsor: ULA Government Documents Round Table
  Presenter: David Morrison, University of Utah
  
  

  Walking Tour of Salt Lake City

  Sponsor: ULA Entertainment Committee
  
  

• 7:30 - 9:30 MPLA Birthday Party, featuring James Arrington and the Farley Family Reunion.

• 7:30 Registration Opens
• 7:30 - 8:45 HEART Walk/Run
  
  
• 8:00 - 9:00 Continental Breakfast in Exhibit Area
• 8:00 - 4:00 Exhibits Open
• 8:00 - 9:00 MPLA Professional Development Grants Committee Meeting
• 9:00 - 10:30.... Programs:
  
  

  Fees in the Modern Library

  At what point do fees become burdensome in the public libraries, and how much are your patrons willing to bear?
  Sponsors: ULA Archives, Manuscripts, & Special Collections Round Table; ULA Audiovisual Round Table
  Business Meeting: ULA Archives, Manuscripts, & Special Collections Round Table
  
  

  Grants: The Fun and Easy Way to Find Them, Get Them, Use Them

  Where to find grants, how to write effective, result-getting proposals, and how to implement a successful grant proposal.
  Sponsor: ULA Library Paraprofessional Support Staff Round Table
  Presenter: Dr. Timothy Rex Wadham, Dallas Public Library
  
  

  MPLA Academic Section Research Forum

  Annual presentation of selected research papers, with judging for the best paper.
  
  

  How to Maximize Your Retirement Investments

  Sponsor: ULA Program Board
  Presenter: Tami Springer, Utah State Retirement Office
  
  

  Internet Sources for Children's Librarians

  Keep up with the latest and greatest in children's sites on the Net.
  Sponsor: ULA Children's Services Round Table
  Presenter: Julie Birdsong, Instructor, Idaho State University
  
  

  Vivan Los Ninos: Library Services to Latino Children

  Developing effective collection development techniques, planning bilingual storytimes, and providing targeted program options.
  Sponsor: Reforma de Utah
  Presenters: Oralia Garza de Cortes, Children's Services Consultant; Dr. Graciela Italiano Thomas, Director Centro de la Familia de Utah
  Business Meeting
  
  

  Providing Excellent Customer Service

  Linda Millemann, general manager of the Tattered Cover bookstore in Denver, provides ideas on achieving excellent customer service in your library.
  Sponsor: ULA Library Administration & Management Round Table
  
  

  How to Teach Everyone to Cherish Their Home Libraries

  Teach your patrons how to care for their own books, and be better prepared to field questions about things like repair and collecting.
  Sponsor: ULA Reference & Adult Services Round Table
  Presenter: Pat Wagner, Pattern Research, Denver
  
  

  Global Reach, Local Touch; Bringing International Librarianship Home

  Join Carol Erickson, Director of ALA's Office of International Relations and a panel of three MPLA librarians as they present and discuss opportunities for international librarianship and how these experiences translate daily into their personal and professional lives.
  Sponsor: MPLA & ULA Academic Sections
  Presenter: Carol Erickson, ALA Director of International Relations, plus a panel
  
  

  Internet Policies for Public Access

  Table talk format provides opportunity to peruse and discuss different types of Internet access policies.
  Sponsor: ULA Public Library Section
  
  

  Physical Geography of Utah

  Sponsor: Unique Utah
  Presenter: Ted Alsop, Geography Department, Utah State University
  
  

• 10:45 - 11:30 ULA Business Meeting
• 11:45 - 1:15 Lunch (David Lee, Utah Poet Laureate)
• 1:30 - 3:30.... Programs:
  
  

  Copyright Issues for Libraries

  Do you know the latest changes in copyright law? Learn how to protect your library from charges of infringement.
  Sponsors: ULA Archives, Manuscripts, & Special Collections Round Table; ULA Audiovisual Round Table
  Presenters: Geoffrey Berkin, a lawyer from Los Angeles; Karen Underhill, Head Special Collections Northern Arizona University
  
  

  Before (and After) the Flood: Emergency Preparedness and Recovery in the Era of Bad Weather

  Emergency preparedness and disaster relief in the library.
  Sponsor: MPLA Preservation, Archives, and Special Collections Section
  Presenters: Tom Clareson of AMIGOS; Randy Silverman, University of Utah
  
  

  Necessity of Joy

  Where do you find joy, and how can you increase its presence in your life and work?
  Sponsor: ULA Reference & Adult Services
  Presenter: Pat Wagner, Pattern Research, Denver
  
  

  Music and Story Time Fun for the Librarian Who Can't Carry a Tune!

  Use musical games and activities in any program. This workshop shows how.
  Sponsor: MPLA Children's and School Section
  Presenter: Cindy Jones Blanton
  
  

  60 Books in 60 Minutes

  Panel of librarians brings you up to date on the newest to hit the children's shelves
  Sponsor: ULA Children's Services Round Table
  
  

  The Ongoing Debate: Should Public Libraries be Funded by Higher Education to Support Distance Learning Students?

  The pros and cons, debated by a panel of four.
  Sponsor: ULA Program Board
  
  

  Internet Filters: A Look

  Demonstration of different Internet filters: how they work; what they do; and, what they don't do.
  Sponsor: ULA Public Library Section
  Presenter: Darleen Dineen; Carolyn Klatt
  
  

  Facets of the Great Salt Lake: The Spiral Jetty
  Sponsor: Unique Utah
  Presenter: Hikmet Dogu, Salt Lake Public Library
  
  

• 3:45 - 5:15.... Programs:
  
  

  What's Your Score: Getting the Most from Your Board/Director Team

  Learn to capitalize on the relationship between board and director and create an effective team approach.
  Sponsor: MPLA Public Library/Trustees Sections
  Presenter: Ellen Miller, from Ellen Miller Group
  
  

  Government Publications and Collection Development
  

  Sponsor: MPLA Government Documents Round Table
  Presenter: Maggie Farrell, Montana State University
  Business Meeting
  
  

  If Change is So Great, Why Aren't We Having Fun Yet?

  Understand how to take advantage of technology to reduce stress. You'll take back practical information on managing the unexpected in your workplace.
  Sponsor: ULA Reference & Adult Services Round Table
  Presenter: Pat Wagner, Pattern Researcher, Denver
  Business Meeting
  
  

  Survival of the Fittest: The Values of Librarianship in the Information Age (4:00-5:00)

  Speaker: ACRL President W. Lee Hisle
  Sponsors: ACRL Roundtable (Utah Chapter); ULA Academic Section
  
  

  ACRL Roundtable and Academic Section Business Meeting (3:45-4:00)
  

  *Meet new officers
  *Provide input on how we can best serve academic librarians
  *Learn about ACRL
  
  

  Story Telling Techniques and Puppetry Tips to Make You a Hit!

  Bring literature to life with clever storytelling and simple puppetry techniques.
  Presenter: Sue Randleman, North Logan City Library
  
  

  Native American Storytelling

  Gary Fields presents stories enhanced by the music of Morningstar, and discusses how to ethically use these cultural tales.
  Sponsor: ULA Children's Services Round Table
  
  

  Censorship Doesn't Happen Just in Libraries

  Two high-profile speakers address censorship attempts outside of the library to help library staff better prepare for these situations in their own workplace.
  Sponsors: MPLA & ULA Intellectual Freedom Committees
  
  

  Laughing Matters

  Sit back, relax, and get ready to laugh! It's good for you!
  Sponsor: ULA HEART
  Presenter: Sandy Eckersly
  
  

  What's Hot in Romance: Reader's Advisory in the Romance Genre

  Kristen Ramsdell, author of "What Romance Do I Read Next" enlightens us on romance reader's advisory.
  Sponsor: ULA Public Library Section
  
  

  And besides the Alexandrian Library! Libraries in Cairo, Egypt

  Explore a world view of libraries through this armchair tour.
  Presenter: Mary Piette, Retired Utah State Reference Librarian
  
  

  Favorite Internet Sites

  Come prepared to share in this discussion of favorite sites and their uses.
  Sponsor: ULA Public Library Section
  
  

• 8:30 Registration Opens
• 9:00 - 10:00 Peggy Rathman, Caldecott winner
  Sponsor: ULA Children's Round Table
  
• 10:15 - 11:45.... Programs:
  
  

  Those Darn Kids

  Panel discussion on teen behavior and how you can cope with it.
  Sponsor: ULA Young Adult Round Table
  
  

  Native American Storytelling

  Gary Fields presents stories enhanced by the music of Morningstar, and discusses how to ethically use these cultural tales.
  Sponsor: ULA Children's Services Round Table
  
  

• 12:30 - 1:45 Lunch (Peggy Rathman, winner of the 1996 Caldecott for "Officer Buckle and Gloria")
  
  
• 1:45 - 3:15.... Programs:
  
  

  Meet the Author: Mike Tunnel

  Tunnel presents slides of his book "Mailing May," along with anecdotes and information on the research and writing process.
  Sponsor: ULA Children's Services Round Table
  
  

  Children's Literature Association of Utah "Best Book" Nominees

  CLAU board members review the 40 selections nominated for the 1998-99 school year.
  Sponsor: ULA Young Adult Round Table
  
  

PRECONFERENCES

Gender Differences in Communication

When it comes to communication style, men and women may appear to have little in common. Sometimes it seems as if we are from different cultures. In fact, we are! If you find yourself struggling to make yourself understood or frustrated because of friction between the men and women in your workplace, attend this seminar. It is not focused on gender bashing; it is focused on creating greater understanding of how gender differences impact your communication in the workplace. Plan to strengthen and refine your communication skills as a result of this workshop.

Are You Promotable?

The philosophy that guides this workshop is the idea that you are self-employed, even if you work for a public library system. Your employability and promotability are in your hands. You will devise a plan for continuous self-improvement so you can increase your value in your profession, take initiative, and make decisions consistently and confidently. Here is your opportunity to begin creating a new, outstanding you by fine-tuning your present skills.

Why Preserve Old Bindings?

This workshop explores diverse and fascinating methodologies appropriate to distilling historic information from Renaissance books, relying on clues derived from the paper, type, rubrication, illumination, bindings, ownership marks, and annotations. This talk will delight anyone interested in the history of books and prove deeply informative to professional curators, conservators, and archivists. Mr. Needham underscores the importance of preserving early books not simply because they are valued treasures but because they remain primary sources of physical evidence to be mined for historical research value.

Library Advocacy Now!

Library Advocacy Now! is a national mobilization effort sponsored by ALA. The day’s agenda includes information on building an advocacy network, planning a public awareness campaign, becoming an effective spokesperson, and being an effective legislative advocate. Members of the Library Advocacy Now! Network consist of library supporters nationwide who share ALA’s commitmentto advocating for the public’s right to a free and open information society and for the highest quality library and information services. Members receive action alerts and othermaterials to support them in advocating for library and information issues.

Hot Buttons: Making the Customer Services Connection

Providing library service is a dynamic communications exchange involving a range of emotions brought to the interaction by both the customer and the library staff person. "Hot Buttons" introduces an interactive game all library staff can "play" to explore, evaluate, and practice ways to effectively deal with customer service transactions. In this workshop, participants will identify and explore their own "hot buttons", analyze and apply information to typical "hot button" situations, and develop and practice win/win proactive customer service skills and techniques.

Tour of the Family History Library

The Family History Library is a premier facility for genealogical research in the United States. This program begins with an introductory tour of the library, showing the various facilities, collections, databases, and finding aids. In the second part of the tour you’ll focus on two of the following areas: bindery, cataloging, and reference.

Registration

Members of MPLA or ULA can save money by registering early. Register by March 31 and you’ll pay $60. Late registration is $75 and the non-member registration cost is $95. A registration form is included in this newsletter.

Conference Hotel
Wyndham Hotel
215 W. South Temple
Salt Lake City, UT 84101

Reservations # 1-800-553-0075
Conference rates: single $95, double $105

Conference Updates

For updates on conference information, check the ULA homepage at http://www.ula.org/

Utah Library Association PO Box 970488 Salt Lake City, UT 84171-8789

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